bn008's Privacy Policy

Last Updated: January 2026

1 Types of Information Collected

We collect the following types of information when you use the bn008 platform:

1.1 Personal Identification Information

This includes information you provide when registering an account:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Email address
• National ID card or passport number (where applicable)
• Financial account information (bKash, Nagad, Rocket, Upay or bank account number — for transaction processing only)

1.2 Usage and Activity Information

When you play games or place bets on the bn008 platform, we automatically record the following information:

• Date and time of login and logout
• Game history and betting records
• Details of deposit and withdrawal transactions
• Balance and bonus usage history
• Customer service communication records

1.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Browsing patterns and click history (within the site)
• Referral source (where you came from before visiting the site)

2 How Information Is Collected

bn008 collects your information in the following ways:

2.1 Information Provided Directly

When you fill out a registration form, make a deposit or withdrawal, contact us via live chat, or send an email — you are providing information directly to us. This information is used only for the purpose you provided it.

2.2 Automatically Collected Information

When you visit bn008.cam, certain information is automatically collected through cookies, web beacons, and similar technologies. This information is primarily used to improve site performance and personalise your experience.

2.3 Information Received from Third Parties

We may receive a limited amount of information from identity verification services or payment processors (such as bKash, Nagad, Rocket, Upay and banking partners) — solely for the purpose of confirming transactions.

3 Purpose of Using Information

bn008 uses your information for the following legitimate purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits, withdrawals, and transactions
• Managing bonuses and promotional offers
• Maintaining gaming history and account statements
• Providing customer support services

3.2 Security and Compliance

• KYC verification to prevent fraud and money laundering
• Detecting multiple accounts or unusual activity
• Ensuring account and transaction security
• Preventing participation by those under 21 years of age

3.3 Improvement and Personalisation

• Improving platform performance and user experience
• Recommending games and offers based on your preferences
• Sending relevant notifications and updates (with your consent)

4 Sharing Information with Third Parties

bn008 never sells your personal information. However, information may be shared in the following limited circumstances:

4.1 Payment Partners

Only the minimum information required to complete transactions is shared with bKash, Nagad, Rocket, Upay and bank transfer partners. These partners follow their own privacy policies.

4.2 Game Providers

Our game providers, including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, may receive limited technical information to ensure a secure gaming environment. This information is never used for marketing purposes.

4.3 Legal Obligations

If a competent authority or court requests information under applicable law in Bangladesh, we may provide it as part of our legal obligations. In such cases, we will make every effort to notify you in advance where possible.

4.4 Business Transfers

If any part of the bn008 business is ever merged, acquired, or sold, user information may form part of that transaction. In such cases, the new entity will be required to follow the same privacy standards.

5 Cookies and Tracking Technologies

The bn008 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: For managing login sessions and security. The site cannot function properly without these.
• Functionality Cookies: For remembering your preferences (such as language).
• Analytics Cookies: For understanding site traffic and user behaviour, which helps improve the site.
• Performance Cookies: For tracking page load times and identifying errors.

5.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may limit some features of the site.

6 Data Security Measures

bn008 has implemented industry-standard technical and organisational measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Account passwords stored using one-way hashing technology
• Secure server infrastructure and regular security audits
• Strict access controls — only authorised staff can view information on a need-to-know basis
• Financial information stored in a separate encrypted layer
• Regular penetration testing and vulnerability assessments

7 Data Retention Period

bn008 retains your information in accordance with the following policy:

7.1 Active Accounts

All relevant information is retained for as long as your account is active. Gaming history and transaction records may be kept for a specified period after account activity ends, for legal and regulatory reasons.

7.2 After Account Closure

If you request account closure, we will retain financial transaction records and identity verification information for a defined period as required by applicable law and regulatory obligations. All other personal information will be deleted as promptly as possible.

7.3 Marketing Communications

If you withdraw consent from marketing communications, the information held for that purpose will be deleted immediately.

8 User Rights

As a user of the bn008 platform, you have the following rights:

8.1 Right to Know

You may request at any time to know what information we hold about you. Email us at [email protected] and we will provide full details within 30 days.

8.2 Right to Correction

If any information in your account is incorrect or incomplete, you may request a correction. Some information (such as ID verification data) may require additional verification before it can be corrected.

8.3 Right to Deletion

Where there are no legal or regulatory obligations preventing it, you may request deletion of your personal information. Please note that some information is required to be retained by law.

8.4 Right to Opt Out of Marketing

You may stop promotional emails or notifications at any time. To do so, email [email protected] or let us know via the site's live chat.

8.5 Right to Data Portability

You may request your information in a structured, commonly usable format.

9 Privacy of Minors

bn008 follows a strict age-control policy. This platform is for users aged 21 or older only. We do not knowingly collect information from any minor.

If a user is identified as being under 21 during the age verification process at registration, their account will be immediately suspended and any collected information will be deleted.

If you believe a minor has created an account on our platform, please notify us immediately at [email protected].

10 Responsible Gaming and Information

bn008 gives the highest importance to responsible gaming. To this end:

• We can analyze your gaming patterns to identify risky behavior.
• Information related to spending limits, self-exclusion, and cooling-off periods is stored securely.
• If self-exclusion is selected, that information cannot be changed in any way for the applicable duration.
• Information related to responsible gaming is never used for marketing purposes.

To learn more about responsible gaming, visit our Responsible Gaming page.

11 Changes to This Policy

bn008 may update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• A notification will be sent to the registered email address for important changes.
• Continued use of the platform after changes will be considered as consent to the new policy.

We therefore request that you review this page regularly.

12 Contact

For any questions, concerns, or requests regarding this privacy policy, please contact us: